Frantic Hotmail users posted complaints on Microsoft Corp.'s online message board over the weekend saying messages had disappeared. Spokeswoman Catherine Brooker says all the affected users now have their e-mails back.
On Saturday, Brooker said a limited number of people had been affected. Microsoft is still investigating the cause of the problem.
Microsoft's free e-mail service is the world's most popular, with 360 million users worldwide, according to the Web traffic measurement firm comScore Inc.
Microsoft's Hotmail message board contains 476 pages of complaints about lost and deleted e-mail messages that date back to early November.
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